How to Contact Aeroflot Customer Service?

+1(802) 209-2600

How to Contact Aeroflot Customer Service?

Aeroflot is also known as Russian Airlines. If you are a frequent flyer, you can become a member of the loyalty program, and by that, you can avail of benefits such as low fares, miles on traveling, onboard services, and many other services. Moreover, if you have to apply to Aeroflot, act with the points mentioned at the bottom.

  • Head to the Aeroflot official website
  • And then, click on the Aeroflot bonus icon
  • Further, click on the join loyalty program option
  • Now, you get to fill out the registration form and click on the signup icon
  • After that, make the payment and click on the finish option

How to Call The Aeroflot Customer Service?

If you have chosen Aeroflot as a travel partner, then you can take advantage of the services that come with it. If you get into queries before, in the middle, or after the completion of a journey, then you can get a hold of customer service for answers. Moreover, if you have to make a call, then dial the phone number written underneath.

  • For general inquiries, use this number 1 (866) 879-7647
  • And for the Aeroflot bonus program, +7 (495) 223-5555 
  • To know about the luggage, +7 (495) 544-3325
  • For checking the flight status, +7 (499) 500-6964 

How to Write to The Aeroflot Customer Service?

On Aeroflot, you can get various options to connect with customer service verbally or written. If you choose to put up your queries to an airline in writing, do not worry because you can get various modes to connect with. Hence the details about that have been demonstrated at the bottom.

Via Chat

You can write your trouble in the chat modes and get to its customer service for resolution. There you could avail a quick response too, and the clue for using this are cited under:-

  • Get to the official website of Aeroflot
  • Further, click on the contact option
  • And then, click on the chat icon
  • After that, click on the start chat icon and ask your doubts

Via Email

If you have to share personal information or want to keep a written record of your queries, use its email address. Airline-authenticated ids are listed at the bottom, but the revert could take about 12 to 48 hours.

  • To know about the group travel, copy this email
  • And for charter flight information, use this

Via Feedback

If you are in possession of any service that is related to the airline, then get through customer service by submitting a feedback form. So the path for approaching there is as follows:-

  • Visit the authenticated site of Aeroflot
  • From the homepage, click on the contact icon
  • After that, click on the feedback option
  • On the next tab, you get to enter the details that are asked in the form and click on the submit options.

Via Social media 

You can head to the airline's customer service on their social media account, and there you can send them a direct message or tag them in a post. And the links according to the handles are stated below.

  • To reach out at Twitter,
  • And for getting to Facebook,
  • For Instagram, use this 

Via Post

If the online modes mentioned are available with the airline, don't let you're to customer service, then send them a post. The address of the corporate office is written at the bottom:-

To- Aeroflot, 1 Arbat Street, 

nearby-119019 Moscow Corporate Customer Service Department

Where Can I Ask Aeroflot a Question?

There are distinct options on which you can ask a question with Aeroflot customer service and obtain a resolution. But the response duration for every option differs, so select according to the requirement. And the modes of communication are listed at the bottom:-

  • To make a call, you can dial this phone number 1 (866) 879-7647
  • You can use chat or submit feedback to get aid from the airline
  • Or else you can write an email to this

Related Queries:

  • What is the Russian helpline?
  • How do I complain about a flight refund?
  • How do I complain about an airline and get results?


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