How can I Contact Japan Airlines Customer Service?

+1(802) 209-2600

How can I Contact Japan Airlines Customer Service?

Japan Airlines provides many benefits if you book a flight with the airline. The airline provides special assistance, online check-in, seat selection, and many more. If you have already booked a ticket with the airline and want to get any information related to your booking, you can contact customer service, who will assist you. You can call on their phone number, chat with a representative, send a message on social media, and use many other methods to contact the Japan airline representative.

How do I Get a Hold of Japan Airlines?

 You can use multiple methods to get a hold of the customer service representative and get the answer to your query. Following are some of the quickest ways that you can use to connect with a live representative from the airline:

Through Phone number - To connect with a representative quickly, you can call Japan Airlines customer service number (1 (800) 525 3663) and get the answer. You can select the service you need help with and speak to the representative about it. The process to talk to a representative through phone number is mentioned below:

  • Call up the Japan Airlines phone number from your cell phone.
  • Pick any language from the IVR.
  • Select the preferred service from the options.
  1. Press 1 for ticket purchase and reservation
  2. Press 2 for miles and award tickets.
  3. Press 3 for lost and found 
  4. Press 4 to request special assistance
  5. Press * to talk to a Japan Airlines representative.
  • Then hold for a bit, and you will get through with a representative.
  • First, provide the flight information and then ask your query.
  • After that, the airline representative will provide you with the answers.

Through social media - You can use social networking sites as a medium to connect with the airline's customer service. Open the airline's official handle on LinkedIn, Facebook, Twitter, or Instagram and send your message mentioning your flight details and asking your query. You can also send a picture with your message to explain your problem and get answer.

How do I Chat with Japan Airlines?

To chat with Japan Airlines, visit their official website or open their mobile app. Type your query, and the representative will reply to your message and provide help through chat. Given are the instructions through which you can chat with the airline:

  • Open the mobile app or official website "" of Japan Airlines.
  • Look for the "Help and Support" button on the main menu.
  • Choose the "Chat support" button.
  • Select the preferred topic from the options.
  • After that, a live agent will be connected with you.
  • Then you can discuss your query and get the solution through chat.

What are The Office Hours of Japan Airlines?

Japan Airlines office hours are open from 9:30 am to 6:30 am. If you want to get to a live representative, contact them between the times mentioned. To connect quickly with the airline, you can call them around 10:00 am as the call traffic is low early morning.

After the given infomation you must have got an idea about how you can get a hold of a representative from Japan Airlines and their office hours. To know more about the airline, visit the official website.



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