How do I contact Swoop?

+1(802) 209-2600

How do I contact Swoop?

If you are planning to travel through Swoop Airlines with your grandparents and you are confused about whether the airline permits flight booking using a Senior citizen discount or not, then you can reach customer care services of the airline to clarify your doubt and to collect all other relevant booking information. In the following section, you will get detailed information on the various available mediums to communicate with the airlines. 

Different mediums to contact Swoop Airlines:

Receive desired assistance on the phone: 
This alternative not only provides the facility of live assistance but also guarantees a quick solution to resolve your problems. To use this alternative, customers must dial the official  Swoop Airlines phone number: (587) 441-1001

After all, being attended by an automated voice, they must select one number from the following IVR menu to get assistance from the corresponding Swoop representative:

  • Press 1: For bookings and reservations
  • Press 5: For luggage-related issues
  • Press 7: For flight rescheduling
  • Press 9: For other queries and complaints
  • Press #: To request a callback

If the phone lines are busy, you can also request a callback at your preferred time. 

Communicate via live chat: 

Swoop enables customers to receive instant-assistance by using the live-chat alternative. To use this option, either you must login into your account using your credentials, or you can use the messenger alternative to begin the chat-process using the following steps:

  • Go to the official Swoop Airlines website.
  • Scroll to the extreme bottom of the home-page and select the option of customer support.
  • Once you reach the contact-page of the airline, you must tap on the chat icon.
  • Mention your traveling concern in the message box and press the arrow key to send your message.
  • Soon after, you will be assisted by a Swoop virtual assistant that will understand your issue and generate the finest possible solution to eliminate it.
  • If you wish to get further assistance, you can provide your contact details in the chat box to receive a callback from the airline.

Utilize the medium of social media to seek response:

If you come across any issue during your journey and you wish to catch the attention of the airline customer care representatives, then you can use the platform of social media. You are eligible to write and share your concern, or you can send a message and wait for a response on the following platforms:

  • Facebook:
  • Instagram:
  • Twitter:

You will be reverted within a few minutes by the airline representative. 

Does Swoop have a Phone Number?

Yes, Swoop airlines have customer service numbers. If you wish to clarify your concern, you can reach them by calling: (587) 441-1001. The service is available 24/7. 

Where is Swoop Airlines Head Office? 

Swoop Airlines head office is situated in Calgary. If you wish to contact them at their head office, you can send a letter to the official mailing address:

22 Aerial Place NE,

Calgary, AB, Canada T2E 3J1

What Time does Swoop Customer Service Open?

Swoop customer care services are available 24/7 to resolve the issues of the customers. If due to a busy phone network, you are not able to receive instant live assistance, then you can use the facility of virtual assistance to resolve your issues.

Related Quaries:

  • How do I get my money back from Swoop?
  • Is Swoop a real airline?
  • Is Swoop usually delayed?
  • What happened to Swoop Airlines app?

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