What is The Cancellation Policy For Aeroflot?

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What is The Cancellation Policy For Aeroflot?

Aeroflot allows you to cancel the ticket if the fare condition applies and your plan changes. You can cancel the ticket using the same source you used to book your flight ticket. You can cancel the ticket at the airport or contact the center through the official site for online booking. 

For third-party booking, you need to talk to the agent directly to cancel your ticket.

  1. The Aeroflot allows you to cancel the booking free of cost if you cancel the ticket within 24 hours of booking and the departure date is seven days away. Besides, you also get a full refund as per the 24-hour policy.
  2. The 24-hour policy applies to all types of tickets irrespective of their fare conditions. However, cancellation charges apply if you fail to cancel the booking within 24 hours.
  3. Once the risk-free period passes, you get a refund on the refundable ticket with the deduction of cancellation charges. At the same time, no refund is applicable if you cancel a non-refundable ticket after 24 hours.

Can you Cancel Aeroflot Flight?

Yes! You can cancel an Aeroflot flight and get a full refund if the fare conditions apply. The airline accepts cancellation requests online as well as offline. Besides, you can follow the procedure below to get detailed information.

  1. Go to the official website of Aeroflot using any regular browser 
  2. Then sign in to your Aeroflot account using your email id and password 
  3. Else, click on services at the top of the home screen
  4. Look for the manage your booking section and open the tab 
  5. Provide the booking reference number and last name to access the booking dashboard 
  6. You get to see the whole itinerary on screen, select the one you wish to cancel
  7. Now hit the cancel reservation button and follow the onscreen guided instructions
  8. Make sure to get a confirmation email when the cancellation is complete

In addition to the online process above, you can also speak to Aeroflot customer service and ask them to cancel the ticket. You might need to pay an additional service charge when you cancel a ticket over the phone.

Aeroflot Refund Policy

Yes! You can get a refund from Aeroflot if your ticket is eligible for the same. Besides, you get a full refund within 24 hours of booking, and cancellation charges and fare conditions apply later. To get a refund, follow the steps below:- 

  • Head to the official website of Aeroflot and Retrieve the details of your booking
  • Select the trip you wish to get a refund for and cancel the ticket using the cancellation option
  • Now you need to search for the refund request form available on the website 
  • Open the form and fill in all refund-related information; you can also attach documents if required
  • Now click on the submit button to share the form with the airline 
  • Once Aeroflot receive your request, they verify your ticket, and if eligible, you get your refund in 7-10 business days 

If you face any trouble online, you can talk to the Aeroflot live person to get immediate assistance. Besides, remember that the above procedure is applicable for tickets you purchase directly from the Aeroflot team. In the case of a third party, booking-only agents can help you with the refunds.

How to Get a Refund for Aeroflot tickets? 

Sometimes passengers, while traveling with Aeroflot Airlines, may cancel their tickets due to various reasons like a change in plan, medical emergencies, or other issues. At that time, the passengers look for the ways through which they can get a refund. Aeroflot Airlines gives multiple ways to get a refund.

Different ways to get a refund at Aeroflot Airlines:

Use the phone call as a medium to get a refund:

You can use the calling process to get a refund. You can dial Aeroflot Airlines Phone Number 8 (800) 444-55-55, and the call will be forwarded to the computer’s automated voice, which will assist you with the IVR option. You have to make a selection from the given options, and then the call will be routed to the representative. The steps you need to follow are as given below:

  • Press 1 to choose the language.
  • Press 2 to book the flight ticket.
  • Press 3 to check the flight status.
  • Press 4 for wheelchair assistance.
  • Press 5 to get a refund.
  • Press 6 to report the lost and found.
  • Press 7 to speak to the customer service representative.

How Much Does Aeroflot Charge for a Ticket Refund? 

The charge for an Aeroflot Airline refund ticket depends on Aeroflot's policies. The refund policies as per described below:

  • The passenger can get a refund if they cancel the ticket within 24 hours of the booking.
  • In case of an accident, or sudden death of a close family member, you will get a refund. You need to submit the documents as per the requirement. The representative will assist you regarding your concern.
  • If the passenger cancels the flight ticket after 24 hours of the booking, then the airline will deduct some fees.
  • If you purchased the insurance on your ticket, you would get a refund after canceling. 
  • Due to technical issues or bad weather, the airline cancels the flight, and then you will get a full refund.
  • If you purchase the ticket under the offer then you will get the refund in the form of vouchers.

How to Find Out a Return Ticket or Not Aeroflot? 

To check the return ticket or not Aeroflot, you must follow the instructions as per described below:

  • Go to the official website of Aeroflot Airlines.
  • On the top of the homepage, select the option Services.
  • Tap on the option Manage my Bookings.
  • Enter the booking reference number and passenger’s last name in the given boxes.
  • You will get the information on your screen. Select the booking for which you want to check about the return ticket or not.
  • On the next page, you will get the information.

What is a Non-Refundable Aeroflot Ticket? 

You can check about non-refundable Aeroflot tickets by using the information as per mentioned below:

  • Open the webpage of Aeroflot Airlines.
  • Tap on the option Manage my Booking.
  • Fill out the booking number and last name in the following boxes.
  • Click on the continue option.
  • Select the ticket for which you want to check about non-refundable.
  • Press the continue option.
  • On the screen, you will see the complete information regarding your ticket.


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